Privacy Policy

Privacy at a Glance

✅ We respect and protect your personal data.

✅ We only collect information needed to provide our services.

✅ We never sell your data to third parties.

✅ You can request, correct, or delete your data at any time.

✅ Cookies are used to improve your browsing experience — you control them.

✅ Questions? Contact us at info@thedogman.co.uk.

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1. Introduction

We, The Dog Man (Stafford) Limited (“The Dog Man®”), are committed to respecting and protecting your privacy and the confidentiality of any personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with our website, services, and products.

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2. Information We Collect

We may collect:

  • Contact details (name, address, email, telephone number).
  • Account and login details when registering on our website or client portal.
  • Payment details (processed securely by trusted providers; we do not store full card details).
  • Technical data such as cookies, IP address, browser type, and device information.

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3. How We Use Your Information

Your data may be used to:

  • Provide and manage access to our website, client portal, and training services.
  • Process bookings, product orders, and payments.
  • Improve our services through analysis and feedback.
  • Send updates, newsletters, or marketing (only if you have given consent).

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4. Disclosure of Your Information

We may share your personal data in the following limited circumstances:

  • Business transfers – if The Dog Man® buys or sells a business or assets.
  • Legal obligations – if required by law, regulation, or legal process.
  • Service providers – with trusted third parties (e.g., website hosting, payment processors) under confidentiality agreements.

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5. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

  • Request access to your data.
  • Request correction of inaccurate data.
  • Request deletion of your data (“right to be forgotten”).
  • Restrict or object to data processing.
  • Opt out of marketing communications at any time.

📧 To exercise your rights, email us at craig@thedogman.co.uk or info@thedogman.co.uk.

We aim to respond within 30 days.

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6. Cookies

Our website uses cookies to:

  • Improve your browsing experience.
  • Store login and registration details.
  • Analyse how visitors use the site, so we can improve it.

👉 You can control cookies in your browser settings.

For more information visit www.allaboutcookies.org.

⚠️ If you block all cookies, some features of the website may not work properly.

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7. Data Security

We take all reasonable steps to protect your personal data against loss, misuse, or unauthorised access.

However, no online transmission is 100% secure — we cannot guarantee absolute security.

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8. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes it was collected for, including any legal or regulatory requirements.

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9. Contact Details

If you have questions or concerns about this Privacy Policy, please contact us:

The Dog Man (Stafford) Limited

📧 click here

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10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business operations.

Updates will be posted here, and where appropriate, notified by email.

Last updated: September 2025

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