Craig and Karen are genuinely lovely people and fantastic dog trainers. From our first session with them, it was obvious they have a huge amount of knowledge and experience, but what really stands out is how well they explain things and how supportive they are throughout the process.
My wife and I have been training our Cocker Spaniel, Charlie, with their help, and we’ve been amazed by the progress he’s made. They’ve given us the tools and confidence to understand what we’re doing and why we’re doing it, which has made a real difference. They’re patient, encouraging, and clearly care about both the dogs and their owners.
One of the best parts of the service is the online client zone. Having 24/7 access to recordings of our own training sessions has been invaluable. If there’s something we’ve forgotten or want to go over again, we can simply watch it back. Being able to revisit the exact advice and techniques we’ve been shown has helped us stay consistent with Charlie’s training and has made a huge difference between sessions. We’ve also been really impressed by the feedback Craig and Karen provide on the videos we upload. They take the time to watch our training sessions with Charlie and give tailored advice based on what they see, rather than relying on general recommendations. They’ve often picked up on little things that we hadn’t noticed ourselves and suggested simple changes that have made a real difference. Having that ongoing support and expert input between sessions has been incredibly helpful and has played a big part in Charlie’s progress.
The sessions themselves are always enjoyable, and Craig and Karen create a relaxed, positive environment where both owners and dogs can learn. We also feel incredibly lucky to have come across their service in the first place. Meeting Craig and Karen and benefiting from their expertise has been one of the best things we’ve done for Charlie. They’re not only excellent trainers but genuinely good people, and we’re very grateful for all their help and support.
We wouldn’t hesitate to recommend them to anyone looking for knowledgeable, professional, and caring dog trainers. Charlie, my wife, and I are very thankful to have them guiding us on this journey.
Steven Fairhurst